Return on Concierge Calculator
Quantify the financial and service impact of your concierge team
| Current | improved KPI values | |
|---|---|---|
| Ancillary Revenue |
|
|
| Upsell Rate |
|
|
| Guest Satisfaction Score (GSS) |
|
|
| Net Promoter Score (NPS) |
|
|
| Repeat Guest Rate |
|
|
| Online Review Scores |
|
|
Annual Guest Volume
Results
Annual Revenue Impact
$100,000
Per 10,000 guests
12.5% improvement
ROC Score
72
Performance Index (0-100)
8 points gain
This content is provided for demonstration purposes only and does not represent a final or official version.